{"id":4988,"date":"2022-04-28T17:19:00","date_gmt":"2022-04-28T21:19:00","guid":{"rendered":"https:\/\/armstronginternational.com.br\/?page_id=4988"},"modified":"2024-12-03T01:11:15","modified_gmt":"2024-12-03T06:11:15","slug":"guest-satisfaction-safety","status":"publish","type":"page","link":"https:\/\/armstronginternational.com.br\/en\/industries\/hospitality\/guest-satisfaction-safety\/","title":{"rendered":"Guest Satisfaction &amp; Safety"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":4986,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"class_list":["post-4988","page","type-page","status-publish","hentry"],"acf":{"banner_type":"medium","pull-up_page_content":"","video":"","banner_image":39776,"banner_heading":"Improving Guest Satisfaction and Safety for the Hospitality Industry","banner_subhead":"","banner_paragraph":"","button_link":"","button_label":"","modules":[{"module":"full","content_type_1":"narrow","padding":"pad-bottom","background":"none","image_position":false,"image_1":null,"image_2":null,"video_file":null,"color":"","font_color":"","section_heading":"","module_content_1":"<h3>Armstrong International brings you custom thermal utility system solutions in steam, condensate, hot water and humidification to ensure a safe, comfortable experience that will bring your guests back, again and again.<\/h3>\r\nArmstrong offers a vast range of equipment, tools, technology and complete system solutions, all built for best-in-class quality and durability. Whether you have one hotel or locations throughout the world, we can help you: implement and maintain proper steam and condensate management; improve humidity levels and air quality; and provide reliable hot water for showers, 24 hours a day, at consistent temperatures to prevent scalding.\r\n\r\n<a href=\"https:\/\/armstronginternational.com.br\/products\/?industry=hospitality&amp;regions=americas\">Products and Systems for the Hospitality Industry<\/a>","module_content_2":"","module_content_3":"","accordion":null,"content_connector":null,"download_box_heading":"","downloads":null,"menu_item":null},{"module":"side","content_type_1":"standard","padding":"pad-none","background":"none","image_position":"left","image_1":47207,"image_2":null,"video_file":null,"color":"","font_color":"","section_heading":"","module_content_1":"<h2>Better Ways To Ensure Consistent Compliance With Regulations and Standards of Care<\/h2>\r\nOur specialists will work with you to establish best practices and address critical issues in mechanical rooms, plumbing systems, hot water tanks and heaters\u2014where incubation of Legionella bacteria most commonly occurs. We\u2019re experts in helping you comply with regulations and Standards of Care, such as OSHA, ASHRAE, VA and World Health Organization.\r\n\r\n<a href=\"https:\/\/armstronginternational.com\/wp-content\/uploads\/sites\/9\/Broch_GlobalExpertiseHospitality_393_EN_20180619.pdf\" target=\"_blank\" rel=\"noopener\">Global Expertise for Hospitality Brochure<\/a>","module_content_2":"","module_content_3":"","accordion":null,"content_connector":null,"download_box_heading":"","downloads":null,"menu_item":null},{"module":"downloads","content_type_1":"standard","padding":"pad-both","background":"none","image_position":false,"image_1":null,"image_2":null,"video_file":null,"color":"","font_color":"","section_heading":"","module_content_1":"<p align=\"center\"><b>Downloads<\/b><\/p>\r\n<p align=\"center\"><a href=\"https:\/\/armstronginternational.com.br\/sites\/default\/files\/resources\/files\/HW-435-EN.pdf\">Digital Hot Water System Solutions Brochure<\/a><\/p>\r\n<p align=\"center\"><a href=\"https:\/\/armstronginternational.com.br\/sites\/default\/files\/resources\/files\/HW-348-EN_0.pdf\">SAGE<sup>\u00ae<\/sup> Hot Water System Monitoring and Documentation Brochure<\/a><\/p>","module_content_2":"","module_content_3":"","accordion":null,"content_connector":null,"download_box_heading":"Downloads","downloads":[{"download_label":"Digital Hot Water System Solutions Brochure","download_link":"https:\/\/armstronginternational.com\/wp-content\/uploads\/sites\/9\/Broch_DigitalHotWater_435B_20220222.pdf"},{"download_label":"SAGE<sup>\u00ae<\/sup> Hot Water System Monitoring and Documentation Brochure","download_link":"https:\/\/armstronginternational.com\/wp-content\/uploads\/sites\/9\/Broch_HWSageUMT_348_EN_20170227.pdf"}],"menu_item":null},{"module":"full","content_type_1":"standard","padding":"pad-both","background":"image","image_position":false,"image_1":38482,"image_2":null,"video_file":null,"color":"","font_color":"font-light","section_heading":"","module_content_1":"<h2>Standards of care to reduce risks of Legionella and scalding.<\/h2>\r\nA Standard of Care is defined as acknowledged applicable laws, standards and guidelines. Following the appropriate Standard of Care can minimize the risk of Legionella-related illness and scalding injuries.\r\n\r\nOSHA (1998), Joint Commission Environment of Care (2001), ASHRAE Guideline 12-2000, ASHRAE Standard 188-2015 and VA Directive 1061 (2014) are Standards of Care which include critical recommendations for establishing and monitoring hot water system temperature control limits.\r\n<p align=\"center\"><strong>\"Legionnaires\u2019 Disease \u2013 The Disease of Modern Plumbing Systems and Costly Litigation\"<\/strong><\/p>\r\n<p align=\"center\"><em>by Tim Keane, Legionella Risk Management, Inc.<\/em><\/p>\r\n<p align=\"center\"><a href=\"https:\/\/armstronginternational.com\/wp-content\/uploads\/sites\/9\/SR_TheLegionnairesDiseaseTheDiseaseofModernPlumbingSystemsandCostlyLitigation_EN_20091001.pdf\">Read More<\/a><\/p>","module_content_2":"","module_content_3":"","accordion":null,"content_connector":null,"download_box_heading":"","downloads":null,"menu_item":null},{"module":"2col","content_type_1":"standard","padding":"pad-both","background":"color","image_position":false,"image_1":null,"image_2":null,"video_file":null,"color":"#eeeeee","font_color":"font-dark","section_heading":"","module_content_1":"<h2><img class=\"alignnone wp-image-47577 size-large\" src=\"https:\/\/armstronginternational.com\/wp-content\/uploads\/sites\/9\/abh-1024x768.png\" alt=\"\" width=\"640\" height=\"480\" \/><\/h2>\r\n<h2>Instantaneous and Semi-Instantaneous Hot Water Generation and Digital Water Temperature Control<\/h2>\r\nArmstrong offers state-of-the-art equipment and technology to help you adhere to\u00a0 OSHA (1998), Joint Commission Environment of Care (2001), ASHRAE Guideline 12-2000, ASHRAE Standard 188-2015 and VA Directive 1061 (2014) and other Standards of Care which include critical recommendations for establishing and monitoring hot water system temperature control limits. We provide the hot water system solutions necessary to ensure compliance with the highest Standards of Care, as required not only by the hospitality industry, but hospitals and healthcare institutions, as well.\r\n\r\n<a href=\"https:\/\/armstronginternational.com.br\/products-landing\/hot-water-solutions\/\">Learn More About Our Hot Water Solutions<\/a>\r\n\r\n<a href=\"https:\/\/armstronginternational.com\/wp-content\/uploads\/sites\/9\/Broch_DigitalHotWater_435B_20220222.pdf\" target=\"_blank\" rel=\"noopener\">Digital Hot Water System Solutions Brochure<\/a>","module_content_2":"<h2><img class=\"alignnone wp-image-54471\" src=\"https:\/\/armstronginternational.com\/wp-content\/uploads\/sites\/9\/sage-report.png\" alt=\"Hot water system summary report\" width=\"640\" height=\"480\" \/><\/h2>\r\n<h2>Smart Steam and Hot Water System Monitoring and Documentation to Help You Comply With Industry Regulations and Guidelines<\/h2>\r\nSAGE<sup>\u00ae<\/sup> keeps you fully informed, 24 hours a day with regular updates, precise documentation, custom-filtered reports, and real-time alerts notifying you of any problems. SAGE<sup>\u00ae<\/sup> is a fully integrated part of your thermal utility system and engineered to work seamlessly with all of Armstrong's real-time monitoring products.\r\n\r\n<a href=\"https:\/\/armstronginternational.com.br\/technology\/thermal-utility-management\/\">Learn More About SAGE<sup>\u00ae<\/sup><\/a>\r\n\r\n<a href=\"https:\/\/armstronginternational.com\/wp-content\/uploads\/sites\/9\/Broch_HWSageUMT_348_EN_20170227.pdf\" target=\"_blank\" rel=\"noopener\">Smart Hot Water System Monitoring and Documentation Brochure<\/a>\r\n\r\n<a href=\"https:\/\/armstronginternational.com\/wp-content\/uploads\/sites\/9\/Broch_TheFutureofSteamandHotWaterSystemManagement_346_EN_20180101.pdf\" target=\"_blank\" rel=\"noopener\">Download SAGE<sup>\u00ae<\/sup> Brochure<\/a>","module_content_3":"","accordion":null,"content_connector":null,"download_box_heading":"","downloads":null,"menu_item":null},{"module":"side","content_type_1":"standard","padding":"pad-top","background":"none","image_position":"left","image_1":35521,"image_2":null,"video_file":null,"color":"","font_color":"","section_heading":"","module_content_1":"<h2>The Brain<sup>\u00ae<\/sup> Digital Recirculating Valve (DRV)<\/h2>\r\nAs a stand-alone DRV or a pre-piped digital mixing center, Armstrong's groundbreaking digital recirculating valve improves the performance of hot water systems that use all types of water heating technologies. The Brain<sup>\u00ae<\/sup> works seamlessly with SAGE<sup>\u00ae<\/sup> Hot Water System Management platform.\r\n<h3>The Brain<sup>\u00ae<\/sup> DRV25<\/h3>\r\nArmstrong's latest generation of digital hot water temperature control provides full connectivity with smartphone or tablet using SAGE<sup>\u00ae<\/sup> Mobile. Other advancements include simpler serviceability, self-diagnostics, notifications, higher pressure rating, programmable thermal disinfection, and no continuous flow requirement.\r\n\r\n<a href=\"https:\/\/armstronginternational.com.br\/products-landing\/hot-water-solutions\/\">Learn More About Our Hot Water Solutions<\/a>\r\n\r\n<a href=\"https:\/\/armstronginternational.com\/wp-content\/uploads\/sites\/9\/Broch_HotWaterTempControlSolutions_200_EN.pdf\" target=\"_blank\" rel=\"noopener\">Digital-Thermostatic Water Temperature Control Solutions<\/a>","module_content_2":"","module_content_3":"","accordion":null,"content_connector":null,"download_box_heading":"","downloads":null,"menu_item":null},{"module":"side","content_type_1":"standard","padding":"pad-both","background":"none","image_position":"right","image_1":47180,"image_2":null,"video_file":null,"color":"","font_color":"","section_heading":"","module_content_1":"<h2>Humidification Solutions for Hospitality<\/h2>\r\nArmstrong provides state-of-the-art design, manufacturing and application of humidification and conditioned steam equipment for hospitality organizations worldwide.\r\n\r\nArmstrong's EvaPack<sup>\u00ae<\/sup> Adiabatic Humidification and Cooling is an energy-efficient, cost-effective, trouble-free solution that uses the natural evaporative process to deliver clean, sustainable, precisely controlled humidification and cooling. EvaPack<sup>\u00ae<\/sup> helps you achieve your net-zero goals while reducing static discharge and creating a pleasant, comfortable environment for guests and staff.\r\n\r\n<a href=\"https:\/\/armstronginternational.com.br\/products-landing\/humidification-solutions\/\">Learn More About Our Humidification Solutions<\/a>\r\n\r\n<a href=\"https:\/\/armstronginternational.com\/wp-content\/uploads\/sites\/9\/WP_HumidificationDesignChecklist_EN_20130601.pdf\" target=\"_blank\" rel=\"noopener\">Humidification Design Checklist<\/a>\r\n\r\n<a href=\"https:\/\/armstronginternational.com\/wp-content\/uploads\/sites\/9\/Broch_EvapackEvaporativePadAdiabatic_EN_599E_20221101.pdf\" target=\"_blank\" rel=\"noopener\">EvaPack<sup>\u00ae<\/sup> Evaporative Pad Adiabatic Humidifiers Brochure<\/a>\r\n\r\n<a href=\"https:\/\/armstronginternational.com\/wp-content\/uploads\/sites\/9\/WP_Evapack_Vs_HighPressureAtomization_EN_20230623.pdf\" target=\"_blank\" rel=\"noopener\">EvaPack<sup>\u00ae<\/sup> vs. High Pressure Atomization White Paper<\/a>\r\n\r\n&nbsp;","module_content_2":"","module_content_3":"","accordion":null,"content_connector":null,"download_box_heading":"","downloads":null,"menu_item":null},{"module":"submenu","content_type_1":"standard","padding":"pad-none","background":"none","image_position":false,"image_1":null,"image_2":null,"video_file":null,"color":"","font_color":"","section_heading":"","module_content_1":"<section class=\"full-width pad-none \">\r\n<div class=\"container\">\r\n<h2 align=\"center\">Discover What Our Global Experience in Hospitality Can Do For You<\/h2>\r\n<\/div>\r\n<\/section>","module_content_2":"","module_content_3":"","accordion":null,"content_connector":null,"download_box_heading":"","downloads":null,"menu_item":[{"link":{"type":"url","value":"https:\/\/armstronginternational.com.br\/industries\/hospitality\/","title":"Hospitality","target":"0"},"label":"Hospitality Home"},{"link":{"type":"url","value":"https:\/\/armstronginternational.com.br\/industries\/hospitality\/guest-satisfaction-safety\/","title":"Guest Satisfaction &amp; Safety","target":"0"},"label":"Guest Satisfaction &amp; Safety"},{"link":{"type":"url","value":"https:\/\/armstronginternational.com.br\/industries\/hospitality\/performance-efficiency-savings\/","title":"Performance, Efficiency &amp; Savings","target":"0"},"label":"Performance, Efficiency &amp; Savings\u00a0"},{"link":{"type":"url","value":"https:\/\/armstronginternational.com.br\/industries\/hospitality\/monitoring-measuring-auditing\/","title":"Monitoring, Measuring &amp; Auditing","target":"0"},"label":"Monitoring, Measuring &amp; Auditing"},{"link":{"type":"url","value":"https:\/\/armstronginternational.com.br\/products\/industry-hospitality\/regions-americas\/","title":"Hospitality Products","target":"0"},"label":"Products and Systems for Hospitality\u00a0"},{"link":{"type":"url","value":"https:\/\/armstronginternational.com\/resources\/industry-hospitality\/resource_type-case-studies\/","title":"Case Studies for Hospitality","target":"0"},"label":"Case Studies for Hospitality"},{"link":{"type":"url","value":"https:\/\/armstronginternational.com\/courses\/bundle-hospitality-courses\/","title":"Armstrong University Hospitality Courses","target":"0"},"label":"\u00a0Online Courses for Hospitality"}]}]},"_links":{"self":[{"href":"https:\/\/armstronginternational.com.br\/en\/wp-json\/wp\/v2\/pages\/4988","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/armstronginternational.com.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/armstronginternational.com.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/armstronginternational.com.br\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/armstronginternational.com.br\/en\/wp-json\/wp\/v2\/comments?post=4988"}],"version-history":[{"count":0,"href":"https:\/\/armstronginternational.com.br\/en\/wp-json\/wp\/v2\/pages\/4988\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/armstronginternational.com.br\/en\/wp-json\/wp\/v2\/pages\/4986"}],"wp:attachment":[{"href":"https:\/\/armstronginternational.com.br\/en\/wp-json\/wp\/v2\/media?parent=4988"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}